Response Time is Key For Emergency Sorts, Rework

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12 July 2016
Category:
Containment

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SCSI understands that when you have an urgent quality issue, you can’t wait. That’s why our response time averages under 17 minutes throughout our network. Whether you start a job online, email, or call directly, we always get back to you as soon as possible.

How our rapid deployment team works

SCSI is a unique 3PL because we can perform work in any of our global warehouses, but we also can deploy to your facility or your suppliers’ facilities around the world. If there’s no time to ship suspect parts, or the parts are large and complex, SCSI can send a qualified technician on-site to inspect, measure, or sort. We can do anything from simple visual sorts to complex measurement and dimensional/attribute inspection.

Our containment techs and site managers are trained for mobile deployment. We’ve been in this business for over fifteen years, and our team knows exactly what questions to ask upfront so that they can start on the job immediately. With locations across the US and the world, our team is close to you or your suppliers to minimize travel time.

We have portable CMMs (Romer arms) so if your part cannot be checked on a traditional CMM or if you need a quick inspection, we can send a mobile deployable programmer for your time-critical projects. We even have offline programming capabilities so we can start programming before we arrive on-site, and of course you’ll get a copy of your program for future checks. We also have many hard-to-find gages and the knowledge to use them so that we can start right away. Download a copy of our CMM linecard to get a full picture of the measurement capabilities available to you:

Download CMM Linecard

Customer Testimonials
Our customers appreciate our fast response time, adherence to strict deadlines, and professional demeanor. Take a look at what just some of our customers have to say about SCSI:

“[The Joliet team] ensures incoming and ‘as requested’ inspections are completed with a minimal amount of interruption to the Operations teams. Many requests are dropped on [the site manager] with little to no notice and she always obliges.” – Factory Manager, Major OEM

“Thank you for the fast response time. It allowed [our OEM] to meet their deliveries. Much appreciated.” – Supplier

“Appreciate you for following up of this matter. Please allow me to thank you (and SCSI) for conducting this sort activity as quickly as you did and your professionalism in handling this work, on our behalf. This allowed us to quickly respond to the customer’s complaint, with the least impact to their operations. Again, thank you.” – Quality Manager

Start your next containment job online, or call our emergency hotline at
+ 1.877.727.1911.

Start a Sort

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